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Delivery Method

Shipping Rates and Policies
 
Panorama Entertainment E-Shop uses only Hong Kong Post to deliver all domestic and international orders. All shipping rates are determined by the weight of the products. Please note that shipping rates and product prices are subject to change anytime without notice.
 
We only handle our orders and ship products on Monday to Friday. We do not ship on Saturdays, Sundays, and Hong Kong public holidays.
 
After customers made an order on our e-shop, we will confirm the order and ship the products within two to three business days. Please note that orders confirmed after 12pm everyday will be processed within three business days.

Remarks: When the red rainstorm signal, black rainstorm signal and/or typhoon signal no. 8 is issued, we may not be able to handle your orders immediately. Such orders will be handled and delivered as soon as the signals are cancelled.

Please refer to Hong Kong Post for more information in regards to delivery charges and policies.
 
If you have any queries, or need further assistance in matters regarding these terms, contact us at shop@panorama.com.hk
 
Shipping Rates
When you have made a purchase, the total price of the products will be displaced as sub-total in your Shopping Cart. The shipping rate you have to pay is determined by the weight of the products in your Shopping Cart.
 
Local (Hong Kong)

If you place an order at a total weight of 400g or below as displayed in your Shopping Cart, HK$28 will be charged for shipping and handling fee.

If the total weight of your order is 400g as displayed  in your Shopping Cart, you are eligible for free shipping.

Total Weight Shipping Rates Area Shipping Times
500g or under HKD$28 See Remarks 3-4 business days
Over 500g Free Shipping See Remarks 3-4 business days
Remarks: Apply to all areas in Hong Kong (including Ma Wan, Tung Chung, and any outlying islands, etc.)


Air Mail to International Destination
The following shipping rates and terms apply to all regions and countries outside of Hong Kong (including Mainland China, Macau and Taiwan). Shipping rates for all international destinations are standardized as below:

Total Weight Shipping Rates
(HK Dollars)
100g or under $134
101g - 200g $145
201g - 400g $170
401g - 600g $190
601g - 800g $210
801g- 1000g $240
1001g - 1200g $270
1201g - 1400g $300
1401g - 1600g $330
1601g - 1800g $360
1801g - 2000g $400
* Please contact us via email or phone if you have an order over 2000g, we will calculate the shipping fees for you.

Shipping Times for All International Destinations
Regions Shipping Times (Approx.)
China, Macau, Malaysia, Philippines, Singapore, South Korea, Thailand 15 business days
Australia, Brunei Darussalam, Cambodia, Fiji, Indonesia, Japan, Laos, New Zealand, Vanuatu 15 business days
India, Maldives, Mexico, Nepal, Pakistan, Sri Lanka, Vietnam 15 business days
Major European and Middle Eastern countries and regions, specifically: the United Kingdom, Austria, Bahrain, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Kuwait, Luxembourg, Netherlands, Norway, Oman, Poland, Portugal, Qatar, Romani, Slovenia, Spain, Sweden, Switzerland, Turkey 15 business days
United States of America and all other countries not listed above 15 business days

 

 
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